Life requires new innovative solutions to solve everyday problems and make life simpler and easier.
In this blog section we will show you how pharmacy practice has become inseparable from technology. The emergence of technology especially in the field of mobile apps has helped pharmacists working in all settings enhance their performance and efficiency.
Top companies across all industries have almost universally embraced the importance of making differentiated customer experiences (CX), yet the pharmacy experience still trails behind. The good news is that’s starting to change.
Retail pharmacies are taking a second look at their patient experience strategy. Consumers demand quicker and more efficient interactions, which aligns with internal goals. Many pharmacies have started using mobile apps, are piloting medication adherence techniques and deliver wellness services. Still, many patients regularly engage pharmacies over the phone with the same, outdated technology setup they installed 10 years ago. A lot has changed in that time, and without an upgrade, those pharmacies could struggle against new competitors.
Director of Sales and Pharmacy Experience Strategist
Pharmacists have always been relatively early adopters of technology, especially within the health-care ecosystem. Pharmacy became “computerized” back in the early 1980’s when the profession moved from keeping patient profiles on 8.5 x 11 cards (handwritten, no less) and typing prescription labels on carbon copy label/receipt stock on rolls, with a typewriter (electric hopefully).
Since those early days, pharmacists have looked to take advantage of all manner of available technology in an effort to improve patient care, gain workflow and other efficiencies in the pharmacy, generate higher margins, and create new streams of revenue.
Professionals agree that increased technological integration is benefiting companies by capitalizing on industry needs, employee engagement, and is generating increased productivity. Businesses of all sizes can benefit from putting proper software and hardware tools in place to help them face challenges and improve results.
Today’s technology-enhanced workforce can communicate instantly from anywhere in the world and access huge amounts of cloud-based data at any time. Businesses that leverage these innovations are able to execute, scale, and shift far better than before. Here are some of the ways that technology increases productivity in the workplace.
Communications and Media